Privacy Policy

We collect information you provide directly to us, such as when you fill in our contact or quote forms, email us, message us on WhatsApp, or become a client. This may include your name, email address, phone number, company details and, for clients, billing information.

We also automatically collect certain information about your device and how you interact with our services, including your IP address, browser type, operating system, referring URLs, and pages viewed.

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Communicate with you about products, services, and events
• Monitor and analyze trends, usage, and activities

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with:

• Service providers who assist us in operating our website and conducting business
• Legal authorities when required by law or to protect our rights
• Business partners for joint marketing efforts (with your consent)

When you use our contact form we collect the details you enter: your name, email address, company, project type, budget range and message. The “Get Quote” form collects your email address and the service you are interested in.

We use these details only to reply to you and prepare a proposal. Each enquiry is stored securely in our website administration area and emailed to our team. We keep enquiries for as long as needed to respond and for our business records, and delete them on request.

If you message us on WhatsApp, that conversation is handled by WhatsApp (Meta Platforms) under its own privacy policy.

We use Google Analytics 4 to understand how visitors use our website (for example, which pages are viewed and how visitors arrive). Analytics loads only after you click “Accept” in the cookie banner. It sets the cookies _ga and _ga_*, which last up to 2 years. If you decline, no analytics cookies are set and the website works fully.

Your choice is saved in your browser for 12 months. You can change it at any time using “Cookie settings” at the bottom of every page.

We do not use advertising or cross-site tracking cookies. Our fonts are served from our own server. The video on our home page loads from YouTube’s privacy-enhanced service (youtube-nocookie.com) only when you press play; YouTube may then apply its own cookies and privacy policy.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

We use industry-standard encryption for sensitive data and regularly update our security practices to protect your information.

You have the right to:

• Access, update, or delete your personal information
• Opt-out of marketing communications
• Request a copy of your data
• Object to processing of your personal information
• Data portability (where applicable)

These rights apply under applicable data protection laws, including India’s Digital Personal Data Protection Act, 2023 and, for visitors in the EU and UK, the GDPR. Where we rely on your consent (for example, analytics cookies), you can withdraw it at any time. To exercise these rights, please contact us using the information provided below.

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.